Mortgage Case Handler

Mortgage Case Handler

We are looking for an experienced Mortgage Case Handler to join our busy team in Altrincham.  This is a vital role, providing dedicated, efficient administrative support for our Mortgage Consultants.
Duties include:

  • Provide an efficient new business processing service liaising with clients, lenders and solicitors ensuring that new business is set up correctly from application to completion
  • Provide administration support in relation to the mortgage application process and initial documentation requirements, often requesting documents from clients
  • Ensure that all client information is stored on the relevant system and it is updated accurately and timely checking that all compliance requirements are met
  • Provide an effective link between the client and the consultant ensuring that both are kept up to date with all matters relating to the mortgage and related products
  • Issue documents to clients where appropriate and ensure that they are issued within the agreed turnaround times e.g. terms of business, key facts, mortgage illustrations and suitability letters
  • Keying of mortgage applications as required by brokers

 Skills required:

  • Clear understanding of lenders packaging requirements and submission of cases to lenders
  • Confident dealing with clients and keeping them updated throughout the application process

 Why work for LIFT? 

  • Discretionary annual bonus
  • 23 days holiday, plus bank holidays, plus a bonus day off for your birthday
  • Holidays increase with the length of service – 24 days after 3 years, 25 after 5 years
  • Option to buy or sell up to 5 days additional days holiday via salary sacrifice
  • Flexible working hours between 7 am and 6 pm – we all have busy personal lives
  • Permanent Health Insurance
  • 5% employer/3% employee pension contribution – plus 50% employer NI saving too
  • 4 x Death in Service

The ‘bonus’ extras…

  • Full CII study support (we’ll support you with all the costs, study leave and exam day leave)
  • Exam pass bonus of £10.00 per CII credit 
  • Quarterly staff recognition and rewards

If this fantastic job opportunity is something you would be interested in applying for or you have any questions about this role, please give us an email:

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