Lessons you can learn from this client who saved £4000

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Insurance renewal – we all know we should shop around but sometimes inertia, lack of time and life gets in the way.  This client did take some time and saved himself £4000 as a result.

Here are five lessons you can learn from his experience.

Straight off I should say that our clients are not the typical insurance customer. They tend to have property, cars and other household goods with above average value.To protect a portfolio of such high value inevitably costs a little more in premiums, but as this case shows, there can be huge savings to be made too.

Our prospective client's insurance was coming up for renewal and he asked us to have a look at his current policy. It was a combined quote to cover his two prestige cars, buildings insurance for a high value property, contents insurance - including fine art and jewellery and annual travel insurance.

Lesson 1. More often than not, it makes sense to combine all your insurance policies. The total premium usually comes down, cover is more comprehensive and it has the added benefit of giving you one renewal date each year.

His current broker had already sent him a quote, which the client didn’t reveal to us.

The interesting thing about his existing broker was the fact he’d made the client think he’d shopped around, reviewed the market and that the existing policy was still competitive. Perhaps he hadn’t been so blatant in his wording, but he certainly gave that impression.

In fact the broker was tied to the insurer and wasn’t in a position to shop around.

Lesson 2.  Ask your insurance broker “Are you tied to any insurers or are you whole of market?” and ask them to put it in writing.

Being prudent, the client asked LIFT-Insurance to give him a quote to check the competitiveness of his broker. He sent over his existing schedule and statement of fact, but blacked out the premiums.

Lesson 3.  For a truly competitive quote, don’t tell the broker what you’re currently paying.

By sending us his existing paperwork, he saved himself a lot of time. There are sometimes one or two details to clarify over the phone, but it’s much less time-consuming for the client.  In this situation, the client simply scanned and emailed his documents, which then gave us enough information to quote.

Lesson 4. Sending your existing paperwork makes the process much faster.

Our review of the market came up with two policies that we considered competitive and more importantly, had the same or enhanced cover.

When we compare quotes we’re not just looking at the premiums. The extent of cover is a deciding factor and as a minimum we would look for like for like cover.

The client's existing contents cover was £400k, but the new policy gave £1.6 million worth of cover. Now it’s unlikely that the contents of his property will increase dramatically in value within the year, but if your contents insurance only takes into account your existing contents, an expensive purchase or two could easily push you over the limit of your cover. This large buffer means our client has no need to consider this and he won’t incur any extra insurance costs for future purchases.

Lesson 5. It’s not just about the price.

The outcome:

We sent the client two quotes but recommended one. We still didn’t know how much he’d been quoted by his existing broker. The policy he decided on cost £6800 for the year. The ‘competitive’ quote from his existing broker? £10,800.

Saving our new, very happy client, £4000.


If you’d like a free review of your insurance policies, please contact LIFT-Insurance on 0161 929 2626 or info@lift-insurance.com

There’s no pressure to buy from us and the review can usually be done with your existing documents.

We’re independent brokers which means we can review the whole market.


Paul Fielding – Latest Blog Posts

Continue reading 'We've got our clients' covered'

We've got our clients' covered

This short video is full of examples of clients' who we have helped to save money on their insurance renewal. If you think we could save you money, get in touch with Paul at paul.fielding@lift-insurance.com. 

Continue reading 'We've got our clients' covered'

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